Delivery & Returns
Delivery Information
UK delivery is calculated by weight. We use Royal Mail for most orders, and a courier for heavier packages.
Package weighing up to 0.25kg | £1.50 |
Package weighing 0.26 to 0.5kg | £3.00 |
Package weighing 0.51kg to 0.75kg | £3.50 |
Package weighing 0.76kg to 2kg | £4.00 |
Package weighing 2.01kg or more | £5.00 |
International delivery is calculated at checkout and is based on Royal Mail rates.
We aim to send out orders within 3 days, but please allow 14 days for delivery.
If you want to order more than 10 copies of ‘Refresh’ or ‘Living Well With God’, please contact us for bulk discount prices.
Returns Information
If you are not happy with an item you have bought from the Valley of Springs store, please email us within 14 days of receiving your order. If you wish to return the item you will then have a further 14 days to return the item to us.
If you wish to return an item that is faulty or damaged, you can either request a replacement or a full refund, including the original cost of postage. We may ask for photos to confirm that the item is faulty. We will pay for the return postage. Once we have accepted your return, your replacement or full refund will be processed within 14 days.
If you wish to return an item that is not faulty or damaged, you will be responsible for paying the return postage. The item must be returned in the same condition it was received. If the item is not returned in the same condition it was received you may not receive a full refund. Perishable and personalised items (eg gift boxes containing sweets, or a book signed with the recipient’s name) also may not receive a full refund. Once we have received your return, we will provide a full or partial refund within 14 days, including the original cost of postage.
Who We Are
Valley of Springs is the online home of Dan and Jo Acharya.
We write devotional blogs to help you grow in your faith and trust God in difficult times.
We also provide easy read Bible study and discipleship resources for Christians with learning difficulties, intellectual disabilities and special needs.
Jo is the author of ‘Refresh: a wellness devotional for the whole Christian life’ and ‘Living Well With God: easy read Bible lessons for people who find reading hard’.